7

BooksWritten

1000+

Projects

Clearer digital products.

Better user journeys.

Stronger conversion.

20+

Years of experience

Book a Discovery Call

I help SaaS founders, Shopify brands and agencies fix confusing digital experiences through UX strategy, product design and build-ready implementation.

About me

Blog: The UX Mistakes Quietly Killing Shopify Sales

Wed 6th May 2026

One of the biggest issues in ecommerce is confusing UI design with UX strategy.

Read post

Turning Complexity Into Simplicity

Offering a creative direction as an agile, energetic, and organised problem solver through Storyboarding, Wire-framing and Prototyping with ideation on Usability Testing, looking at the User Journey, Research & Testing having the experience and knowledge to push projects forward from beginning to launch.

I thrive on the challenge of translating complex concepts into intuitive and user-friendly solutions, always with an eye towards innovation and excellence.

I consider myself to be pragmatic, with exceptional communication and interpersonal skills, and pro-actively, communicating project status, areas of concern sharing a growth mindset, working to collaborative milestones.

Achievements

Numbers and Facts

+63%

conversion rate

+41%

Increase in brand awareness

+63%

audience growth

Improving user engagement, Reducing friction across key user journeys and Streamlining navigation and interaction patterns

+63%

conversion rate

+41%

Increase in brand awareness

+63%

audience growth

Photo of rows of books in a library with marble busts.

Crafting User-Focused Digital Experiences For Advanced Customer Engagement.

Qualification Without ExclusionWho I typically work with

  • SaaS & digital product teams
  • Startups defining or refining their MVP
  • E-commerce brands improving conversion and usability
  • Agencies needing senior UX support
  • Businesses struggling with adoption or engagement

If you’re investing in a product and want confidence in your decisions, UX consulting fits.

Who I typically work with

  • SaaS & digital product teams
  • Startups defining or refining their MVP
  • E-commerce brands improving conversion and usability
  • Agencies needing senior UX support
  • Businesses struggling with adoption or engagement

If you’re investing in a product and want confidence in your decisions, UX consulting fits.

Discovery Sprint (1–2 weeks)Ideal for early-stage clarity or problem validation

UX AuditDeep review of an existing product with actionable recommendations

Ongoing UX ConsultingEmbedded support on a weekly or monthly basis

Project-Based EngagementsClear scope, deliverables, and timelines

Engagement Models – Reduce Friction

Schedule A Consultation

Let’s make your product easier to use

Contact me, on the following links.

07806 983549

Cleethorpes, UK

Send me an Enquiry

Book a Discovery Call

I solve usability problems before they become business problems and design systems that make complex decisions feel effortless through UX strategy, product design and build-ready design systems.

7

BooksWritten

1000+

Projects

Clearer digital products.

Better user journeys.

Stronger conversion.

20+

Years of experience

Book a Discovery Call

I solve usability problems before they become business problems and design systems that make complex decisions feel effortless through UX strategy, product design and build-ready design systems.

I help SaaS founders, Shopify brands and agencies fix confusing digital experiences through UX strategy, product design and build-ready implementation.

About me

Blog: The UX Mistakes Quietly Killing Shopify Sales

Wed 6th May 2026

One of the biggest issues in ecommerce is confusing UI design with UX strategy.

Read post

Turning Complexity Into Simplicity

Offering a creative direction as an agile, energetic, and organised problem solver through Storyboarding, Wire-framing and Prototyping with ideation on Usability Testing, looking at the User Journey, Research & Testing having the experience and knowledge to push projects forward from beginning to launch.

I thrive on the challenge of translating complex concepts into intuitive and user-friendly solutions, always with an eye towards innovation and excellence.

Achievements

Numbers and Facts

+63%

conversion rate

+41%

Increase in brand awareness

+63%

audience growth

UX Design & Research

Crafting User-Focused Digital Experiences For Advanced Customer Engagement.

UX Design Consultant & Strategist Advisor @ Self-Employed (Me&Co) | UI Designer, UX Product Researcher, Brand Designer, Social Media Manager.As a Consultant, Mentor, Researcher, UX/UI Designer, and Developer, I am passionate about crafting intuitive and user-centric digital experiences. With a strong foundation in UX strategy, UI design, and development, I bridge the gap between research, design, and technology to create innovative and scalable solutions. My expertise extends across multiple industries, delivering impactful products through a mix of design thinking, user research, and technical execution.

With years of experience, I have successfully led and contributed to numerous projects, enhancing user engagement and optimizing business performance. My ability to integrate UX principles with cutting-edge technology ensures that I develop solutions that are not only aesthetically pleasing but also highly functional and user-friendly.

Photo of rows of books in a library with marble busts.

ABOUT

Blog

UX

UX Research

UI & graphics

Software

Portfolio

Book

Let’s make something happen

Send me an Enquiry, Book a Discovery Call

Contact me, on the following links.

Send me an Enquiry

07806 983549

Book a Discovery Call

Cleethorpes, UK

7

BooksWritten

1000+

Projects

Clearer digital products.

Better user journeys.

Stronger conversion.

20+

Years of experience

Book a Discovery Call

I solve usability problems before they become business problems and design systems that make complex decisions feel effortless through UX strategy, product design and build-ready design systems.

I help SaaS founders, Shopify brands and agencies fix confusing digital experiences through UX strategy, product design and build-ready implementation.

About me

Blog: The UX Mistakes Quietly Killing Shopify Sales

Wed 6th May 2026

One of the biggest issues in ecommerce is confusing UI design with UX strategy.

Read post

Turning Complexity Into Simplicity

Offering a creative direction as an agile, energetic, and organised problem solver through Storyboarding, Wire-framing and Prototyping with ideation on Usability Testing, looking at the User Journey, Research & Testing having the experience and knowledge to push projects forward from beginning to launch.

I thrive on the challenge of translating complex concepts into intuitive and user-friendly solutions, always with an eye towards innovation and excellence.

I consider myself to be pragmatic, with exceptional communication and interpersonal skills, and pro-actively, communicating project status, areas of concern sharing a growth mindset, working to collaborative milestones.

Achievements

Numbers and Facts

+63%

conversion rate

+41%

Increase in brand awareness

+63%

audience growth

UX Design & Research

Crafting User-Focused Digital Experiences For Advanced Customer Engagement.

UX Design Consultant & Strategist Advisor @ Self-Employed (Me&Co) | UI Designer, UX Product Researcher, Brand Designer, Social Media Manager.As a Consultant, Mentor, Researcher, UX/UI Designer, and Developer, I am passionate about crafting intuitive and user-centric digital experiences. With a strong foundation in UX strategy, UI design, and development, I bridge the gap between research, design, and technology to create innovative and scalable solutions. My expertise extends across multiple industries, delivering impactful products through a mix of design thinking, user research, and technical execution.

With years of experience, I have successfully led and contributed to numerous projects, enhancing user engagement and optimizing business performance. My ability to integrate UX principles with cutting-edge technology ensures that I develop solutions that are not only aesthetically pleasing but also highly functional and user-friendly.

Tom Willis

Founder, Chef at The Pantry & Kitchen

He understands the job requirements precisely. He was able to design exactly how i wanted. I just had to suggest him few examples. I was little hesitate in the beginning But when i started the work everything went smoothly. He is recommended.

I led the brand, digital, and marketing design for The Pantry Kitchen, creating a cohesive identity across its app, website, and physical marketing materials.

Let’s work together

Qian Jiang

AI Designer for Copilot at Microsoft

Steve is a fantastic lead and designer. I admire his design skills since he can always create brilliant work and have a dedicate eye for details. Steve is also good at mentoring junior designers. I reported directly to Steve in the Design Yard, where he gave me insightful feedback and patiently showed me how to do better work all the time. I would love to have a chance to learn from and work with Steve in the future.

I mentored Qian in 2023 when she was developing her UI design expertise, and her progression since then has been remarkable. Qian is now a Lead Product Designer and AI Designer at Microsoft, contributing to the design of Copilot

I’ve mentored designers across UI, UX, and product disciplines — helping them strengthen their thinking, refine their craft, and progress into more strategic roles.

Photo of rows of books in a library with marble busts.

ABOUT

Blog

UX

UX Research

UI & graphics

Software

Portfolio

Book

Let’s make something happen

Send me an Enquiry, Book a Discovery Call

7

BooksWritten

1000+

Projects

Clearer digital products.

Better user journeys.

Stronger conversion.

20+

Years of experience

Book a Discovery Call

I solve usability problems before they become business problems and design systems that make complex decisions feel effortless through UX strategy, product design and build-ready design systems.

I help SaaS founders, Shopify brands and agencies fix confusing digital experiences through UX strategy, product design and build-ready implementation.

About me

Blog: The UX Mistakes Quietly Killing Shopify Sales

Wed 6th May 2026

One of the biggest issues in ecommerce is confusing UI design with UX strategy.

Read post

ABOUT

UX consultant

UX Research

UI & graphics

Software

Portfolio

resources

Book

Blog

1994

Turning Complexity Into Simplicity

Offering a creative direction as an agile, energetic, and organised problem solver through Storyboarding, Wire-framing and Prototyping with ideation on Usability Testing, looking at the User Journey, Research & Testing having the experience and knowledge to push projects forward from beginning to launch.

I thrive on the challenge of translating complex concepts into intuitive and user-friendly solutions, always with an eye towards innovation and excellence.

I consider myself to be pragmatic, with exceptional communication and interpersonal skills, and pro-actively, communicating project status, areas of concern sharing a growth mindset, working to collaborative milestones.

Achievements

Numbers and Facts

+63%

conversion rate

+41%

Increase in brand awareness

+63%

audience growth

UX Design & Research

Crafting User-Focused Digital Experiences For Advanced Customer Engagement.

UX Design Consultant & Strategist Advisor @ Self-Employed (Me&Co) | UI Designer, UX Product Researcher, Brand Designer, Social Media Manager.As a Consultant, Mentor, Researcher, UX/UI Designer, and Developer, I am passionate about crafting intuitive and user-centric digital experiences. With a strong foundation in UX strategy, UI design, and development, I bridge the gap between research, design, and technology to create innovative and scalable solutions. My expertise extends across multiple industries, delivering impactful products through a mix of design thinking, user research, and technical execution.

With years of experience, I have successfully led and contributed to numerous projects, enhancing user engagement and optimizing business performance. My ability to integrate UX principles with cutting-edge technology ensures that I develop solutions that are not only aesthetically pleasing but also highly functional and user-friendly.

Tom Willis

Founder, Chef at The Pantry & Kitchen

Working with Tom at The Pantry & Kitchen, 2025

He understands the job requirements precisely. He was able to design exactly how i wanted. I just had to suggest him few examples. I was little hesitate in the beginning But when i started the work everything went smoothly. He is recommended.

I led the brand, digital, and marketing design for The Pantry Kitchen, creating a cohesive identity across its app, website, and physical marketing materials.

Let’s work together

Qian Jiang

AI Designer for Copilot at Microsoft

Working with Qian since February 2023

Steve is a fantastic lead and designer. I admire his design skills since he can always create brilliant work and have a dedicate eye for details. Steve is also good at mentoring junior designers. I reported directly to Steve in the Design Yard, where he gave me insightful feedback and patiently showed me how to do better work all the time. I would love to have a chance to learn from and work with Steve in the future.

I mentored Qian in 2023 when she was developing her UI design expertise, and her progression since then has been remarkable. Qian is now a Lead Product Designer and AI Designer at Microsoft, contributing to the design of Copilot

I’ve mentored designers across UI, UX, and product disciplines — helping them strengthen their thinking, refine their craft, and progress into more strategic roles.

Photo of rows of books in a library with marble busts.

Let’s make something happen

Send me an Enquiry, Book a Discovery Call

7

BooksWritten

1000+

Projects

Clearer digital products.

Better user journeys.

Stronger conversion.

20+

Years of experience

Book a Discovery Call

I solve usability problems before they become business problems and design systems that make complex decisions feel effortless through UX strategy, product design and build-ready design systems.

I help SaaS founders, Shopify brands and agencies fix confusing digital experiences through UX strategy, product design and build-ready implementation.

About me

Blog: The UX Mistakes Quietly Killing Shopify Sales

Wed 6th May 2026

One of the biggest issues in ecommerce is confusing UI design with UX strategy.

Read post

Turning Complexity Into Simplicity

Offering a creative direction as an agile, energetic, and organised problem solver through Storyboarding, Wire-framing and Prototyping with ideation on Usability Testing, looking at the User Journey, Research & Testing having the experience and knowledge to push projects forward from beginning to launch.

I thrive on the challenge of translating complex concepts into intuitive and user-friendly solutions, always with an eye towards innovation and excellence.

I consider myself to be pragmatic, with exceptional communication and interpersonal skills, and pro-actively, communicating project status, areas of concern sharing a growth mindset, working to collaborative milestones.

Achievements

Numbers and Facts

+63%

conversion rate

+41%

Increase in brand awareness

+63%

audience growth

UX Design & Research

Crafting User-Focused Digital Experiences For Advanced Customer Engagement.

UX Design Consultant & Strategist Advisor @ Self-Employed (Me&Co) | UI Designer, UX Product Researcher, Brand Designer, Social Media Manager.As a Consultant, Mentor, Researcher, UX/UI Designer, and Developer, I am passionate about crafting intuitive and user-centric digital experiences. With a strong foundation in UX strategy, UI design, and development, I bridge the gap between research, design, and technology to create innovative and scalable solutions. My expertise extends across multiple industries, delivering impactful products through a mix of design thinking, user research, and technical execution.

With years of experience, I have successfully led and contributed to numerous projects, enhancing user engagement and optimizing business performance. My ability to integrate UX principles with cutting-edge technology ensures that I develop solutions that are not only aesthetically pleasing but also highly functional and user-friendly.

Tom Willis

Founder, Chef at The Pantry & Kitchen

Working with Tom at The Pantry & Kitchen, 2025

He understands the job requirements precisely. He was able to design exactly how i wanted. I just had to suggest him few examples. I was little hesitate in the beginning But when i started the work everything went smoothly. He is recommended.

I led the brand, digital, and marketing design for The Pantry Kitchen, creating a cohesive identity across its app, website, and physical marketing materials.

Let’s work together

Qian Jiang

AI Designer for Copilot at Microsoft

Working with Qian since February 2023

Steve is a fantastic lead and designer. I admire his design skills since he can always create brilliant work and have a dedicate eye for details. Steve is also good at mentoring junior designers. I reported directly to Steve in the Design Yard, where he gave me insightful feedback and patiently showed me how to do better work all the time. I would love to have a chance to learn from and work with Steve in the future.

I mentored Qian in 2023 when she was developing her UI design expertise, and her progression since then has been remarkable. Qian is now a Lead Product Designer and AI Designer at Microsoft, contributing to the design of Copilot

I’ve mentored designers across UI, UX, and product disciplines — helping them strengthen their thinking, refine their craft, and progress into more strategic roles.

Photo of rows of books in a library with marble busts.

ABOUT

UX consultant

UX Research

UI & graphics

Software

Portfolio

resources

Book

Blog

1994

Let’s make something happen

Send me an Enquiry, Book a Discovery Call